Owner
� Louis Ng
Owner Background
� 15 years experience in Canada, first as a plant manager, then as president of a garment factory.
� Moved back to Hong Kong in 1990 to set up a hat and cap company.
Management Practices
� The company uses North American management control techniques, emphasizing rigorous production and cost control, total quality control, and short lead times.
Client Communication
� Our Hong Kong merchandisers respond to all inquiries by fax or e-mail within 24 hours.
� Our goal is to make our clients around the world feel as if they were next door, in firm control of production, quality and delivery.
Lead Times
� Shipment is guaranteed 30 to 45 days from receipt of order and confirmed.
� Samples are completed within 5 days.
Design Innovations
� 1994 - developed the Plush Washed Cap --- a new cotton washed cap,
� 1994 - developed the Super Washed Cap --- using corduroy fabric,
� 1997 - developed the Spandex Brim Hat --- one size fits all cotton brim hat,
� 1998 - developed the Central Back Strap Cap --- excellence for back logo,
� These new designs remain unique to Grande Cap.
Sales Details
� Current production : 300,000 caps and hats a month,
� Plush Washed cap : 10,000 pieces a month,
� Super Washed cap : 10,000 pieces a month.
Company Goals
� To continue to come up with innovative designs and materials to keep our clients ahead.
� To search for new material sources and production efficiencies to keep our prices low.
� To put our clients in control by providing fast, clear communication.